Moose Hotel And Suites Banff, Banff ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

345 Banff Avenue, Banff, Canada, T1L1H8

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior King Room

Max:

2 persons

335 sq. feet

Bed options:

1 King Size Bed

Shower

Heating

room details

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Superior Queen Room

Max:

4 persons

335 sq. feet

Bed options:

2 Double beds

Shower

Heating

room details

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One-Bedroom King Suite

Max:

3 persons

500 sq. feet

Bed options:

1 King Size Bed

Shower

Heating

room details

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Banff1400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Rooftop Relaxation

“I absolutely loved the heated rooftop pools! After a long day of skiing, soaking in the hot tubs with stunning views of Mount Rundle was the perfect way to relax. The outdoor atmosphere made the experience even more special, and I appreciated the spacious changing rooms nearby.” view full review

Delicious Dining Experience

“The Italian restaurant downstairs exceeded all my expectations. I enjoyed delectable dishes, and the cozy ambiance made it a great spot for dinner. The complimentary bread that we grilled ourselves added a lovely touch to our meal and was a unique dining experience!” view full review

Cozy and Modern

“My room was a dream! The decor was warm and inviting, making it a perfect retreat after exploring the area. I especially appreciated the electric fireplace, which added an extra layer of comfort and warmth during our stay, making for a cozy ambiance all around.” view full review

Luxurious Bathrooms

“The walk-in shower in my room was a highlight that I looked forward to after outdoor adventures. It offered great water pressure, and I loved that it was spacious and modern. It was a refreshing experience that made the overall stay more enjoyable!” view full review

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Baggage storage
Locker room
Ski storage
Allergy-free rooms
Elevator
ATM/Cash machine
Vending machines
Smoke detectors
Electric vehicle charging station
Key card access

Sports & Fitness

Fitness center
Canoeing
Skiing
Hiking
Cycling
Golf course

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance

Dining

Restaurant
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Spa & wellness center
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Pool with view

Room features

Air conditioning
Heating
Sitting area
Patio
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Location

345 Banff Avenue, Banff, Canada, T1L1H8

Map view

345 Banff Avenue, Banff, Canada, T1L1H8

City landmarks

Museums

Whyte Museum of the Canadian Rockies

2600 ft

Museums

Buffalo Nations Luxton Museum

3800 ft

24km (15 miles) north of Banff

Lake Minnewanka

3000 ft

Museums

Banff Park Museum National Historic Site

4300 ft

Museums

Cave and Basin National Historic Site

1.6 mi

107 Tunnel Mountain Drive

The Banff Center

5100 ft

Gallery

All In The Wild Gallery

2200 ft

Gallery

About Canada

2300 ft

Buffalo St

Surprise Corner

3500 ft

Waterfall

Bow Falls

1.2 mi

107 Tunnel Mountain Drive Glyde Hall

Walter Phillips Gallery

3800 ft

Garden

Cascade of Time Garden

3600 ft

405 Spray Ave

Fairmont Banff Springs

1.5 mi

Public Building

Parks Administration Building

3600 ft

Parks

Central Park

2400 ft

Tunnel Mountain Road

Douglas Fir Resort Waterslides & Pools

3500 ft

Vermilion Lakes Road

Vermilion Lakes

1.6 mi

Bow River Trail

3800 ft

Nearby

Banff Avenue

300 ft

Gallery

Canada House Art Gallery

2000 ft

Little Beehive

300 ft

Church

St. Paul's Presbyterian Church

300 ft

305 Squirrel Street Corner of Lynx & Squirrel Street

Saint Mary's Parish Banff

300 ft

317 Banff Ave

Canadian Ski Museum West

300 ft

Museums

The Historic Luxton Home Museum

300 ft

Gallery

Willock & Sax Gallery

300 ft

Johnson Lake Road

Johnson Lake

300 ft

Bourgeau Lake

300 ft

Shopping Area

Cascade Shops

300 ft

National Park

Banff National Park- Visitor Center

300 ft

Restaurants

Meatball Pizza and Pasta

200 ft

337 Banff Ave. In the Ptarmigan Inn

Farm and Fire

400 ft

333 Banff Avenue

Ticino Swiss-Italian Restaurant

500 ft

415 Banff Ave

The Old Spaghetti Factory

1100 ft

317 Banff Ave 2nd Flr

El Toro Restaurant

900 ft

429 Banff Ave. Located at Irwinn's Mountain Inn Hotel

Indian Curry House

1300 ft

225 Banff Avenue #202

Masala Authentic Indian Cuisine

1400 ft

229 Bear St.

The Fudgery

1200 ft

215 Banff Avenue

Reviews and Ratings <br />

Feedback from previous guests about their experience.

82%

loved the resort and would return for another relaxing stay

Cozy ambiance

Outstanding front desk team

Slow restaurant service

Small dining area

8.2/10

Great

Rooms

8.2

Location

9.4

Service

8.2

Dining

6.8

Elliot

United Kingdom, February 2025

9.0/10

Our stay at this hotel was truly delightful. The cozy alpine feel made it feel like a home away from home, especially with the welcoming crackling fire in the lobby after a long day on the slopes. The rooftop hot pools were a perfect way to unwind, though I wish the breakfast had more variety, particularly for those with dietary restrictions.

Rooms

10.0

We stayed in a deluxe double room that was spotlessly clean and had a huge, comfortable bed along with a nice seating area. It was spacious enough for a couple and felt very welcoming.

Service

10.0

The staff truly enhanced our experience. They were incredibly helpful, providing us with useful advice about local activities and dining options.

Location

10.0

The hotel's location is excellent, right next to a ski bus stop and just a short walk to the town center, making it easy to explore Banff.

Dining

7.0

While the breakfast was unique with its 'bread bar,' it felt a little too focused on eggs, leaving limited options for those of us with other dietary needs.

Facilities

8.0

The rooftop area with hot tubs was a highlight, providing a fantastic view and a relaxing atmosphere after skiing, although the indoor pool was a bit small for families.

Reese

United Kingdom, January 2025

6.0/10

I had mixed feelings about my stay at this hotel. While the rooftop pools offered stunning views and a nice way to relax, my overall experience was marred by numerous inconveniences. The reception area was beautiful and the gym well-equipped, but the room was disappointingly small for our family, and we faced service issues during our visit. Considering the price we paid, I expected much more.

Rooms

5.0

The rooms were tiny and not very nice, especially for a family of four. It felt cramped, and I wished they were more spacious.

Service

5.0

Service was a letdown; we faced multiple issues with both room availability and accessibility to dining options. I had to clean up our space myself as housekeeping didn't properly attend to our needs.

Location

7.0

The location is decent, with easy access to nearby attractions. It's close to downtown, making it walkable to many places.

Dining

6.0

Dining options were good, though we faced some challenges getting seated as hotel guests. Prices seemed a bit steep for what we got.

Facilities

8.0

The rooftop pools were fantastic, providing a lovely place to unwind and enjoy the view. The gym was also a great perk, being clean and well-equipped.

Ethan

United Kingdom, December 2024

8.6/10

My stay at this hotel was truly delightful! The charm of the place, combined with its cleanliness and comfort, made for an exceptional experience. The location couldn’t be better, as we were just a short stroll from all the best spots in town. I loved the indoor pool and hot tubs, but the dining service could improve. Overall, it was a wonderful getaway that I would happily experience again.

Rooms

9.0

The rooms were clean and comfortable, with a cozy vibe that made us feel right at home. While not the largest, they had everything we needed for a comfortable stay.

Service

8.0

The service was outstanding! The front desk team was incredibly welcoming and always available to assist with any needs. However, the restaurant service was a bit slow, which was slightly disappointing.

Location

10.0

The location is perfect! Just a short walk from the vibrant town area and very convenient for getting around. We were also close to a grocery store, which made things easy for us.

Dining

7.0

Dining at the hotel was nice, but I found the service there to be a bit slow, which left us longing to enjoy our meals a bit faster. The food itself was enjoyable, just a little pricey compared to nearby options.

Facilities

9.0

The hotel facilities are fantastic! The indoor pool and hot tubs with mountain views were a highlight for us. The entire area was clean and well-maintained.

Cozy ambiance

Slow restaurant service

Jack

United Kingdom, November 2024

9.0/10

I had a fantastic stay at this hotel while exploring the Rocky Mountains. The location was perfect, just a short walk from restaurants and a supermarket. The rooms were incredibly comfortable and had all the amenities I needed. The dining at the hotel was delightful too, though I wished for more breakfast options. Overall, I felt it was a great place for families, though the price was on the higher side during peak season.

Rooms

10.0

The room was spacious with a great seating area, a kitchenette, and a balcony offering stunning mountain views. It had ample storage and a cozy ambiance.

Service

9.0

The staff was always smiling and very helpful, making my stay enjoyable despite some inconveniences I faced.

Location

10.0

The location was fantastic, just a block away from a supermarket and close to numerous dining options, while also being near a bus stop for easy access to the ski fields.

Dining

7.0

Dining at the hotel was delicious with a lovely menu, though I found the lack of breakfast options to be a slight downside.

Facilities

9.0

The hotel had excellent facilities, including a rooftop pool and hot tubs with amazing mountain views.

Elijah

United Kingdom, October 2024

8.4/10

Our stay was fantastic! The hotel served as a great base for exploring and was super comfortable for our family. The rooftop pool and firepit were perfect for relaxing after a long day of activities. However, it was quite pricey, particularly during a busy season, so be prepared for that if you're traveling with a larger group.

Rooms

8.0

We stayed in a one-bedroom suite which had two queen beds and a pull-out couch. It was equipped with a kitchenette that came in handy for our family of five. Although the space felt a bit tight when the sofa bed was extended, everything was clean and modern.

Service

9.0

The service was excellent, with staff going above and beyond to make us feel at home. They promptly delivered extra sheets for the sofa bed and provided bear spray for our outdoor adventures.

Location

10.0

The location was ideal! Just a short walk to the town center with easy access to restaurants, shops, and the local transit bus. We loved being close to everything without feeling crowded.

Dining

7.0

Although we didn't dine extensively at the hotel, the breakfast options were decent, and we appreciated the inviting atmosphere of the bar area. However, I did expect a buffet option for quicker mornings.

Facilities

8.0

The hotel had a great rooftop pool complete with hot tubs and a cozy firepit, which made for a lovely relaxing evening. Although the underground parking was tight for larger vehicles, we never had trouble finding a space.